Privacy Policy

This Privacy Policy explains how NeedRDP, a brand of Aazoob Technology Private Limited, collects, uses, stores, and protects customer information when you visit our website, contact us, create an account, or place an order for our cloud-based virtual desktop services.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

We may collect the following information when you interact with our website or billing area:

• Name, email address, phone number, and billing address.
• Account, order, invoice, and support ticket details.
• Technical and usage information such as IP address, browser type, and device information.
• Communication records when you contact support, billing, or sales.

• To create, process, and manage customer accounts and orders.
• To provide service setup, support, billing assistance, and account notifications.
• To verify orders, reduce fraud, and maintain platform security.
• To improve website performance, customer experience, and internal operations.
• To send service-related emails, invoices, policy updates, and important notices.

Payments are processed through secure third-party payment gateway providers. We do not store full card details, UPI PINs, or other sensitive payment credentials on our servers.

Payment gateway providers may collect and process payment data in accordance with their own privacy and security standards.

We may use cookies and similar technologies to maintain session state, understand website usage, remember preferences, and improve performance. You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.

We do not sell customer personal information. We may share information only when required to operate our business or comply with legal obligations, including with:

• Payment gateway and billing providers.
• Hosting, security, and support service providers.
• Law enforcement or regulatory authorities where legally required.

We use reasonable administrative, technical, and organizational safeguards to protect customer information from unauthorized access, misuse, disclosure, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Our website may include links to third-party websites such as payment gateways, social media platforms, or client-area tools. We are not responsible for the privacy practices of those external websites.

Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from children.

If you have any questions about this Privacy Policy or would like to contact us regarding your information, please email [email protected] or write to us at PLOT NO. 442, KHATA NO 86, Near 17 No Bypass, Sohsarai, Bihar Sharif, Nalanda – 803118, Bihar, India.